Cloud communications leader achieves coveted ranking and accredited business status for outstanding customer service and business operations
Atlanta - September 10, 2013 – Intelliverse, a global leader in cloud communications applications, today announced it has been awarded the highest rating by the Better Business Bureau (BBB) based on criteria which includes customer service and overall business operations.
As with all businesses accredited by the BBB, Intelliverse must adhere to the BBB’s “Code of Business Practices,” a comprehensive set of policies, procedures and best practices on how businesses treat consumers. BBB requires accredited businesses to honestly represent products and services, build trust and maintain a positive track record in the marketplace, as well as embody integrity in all business dealings.
“We are honored to be recognized as a top-rated accredited business by the BBB, as Intelliverse prides itself on business integrity and excellent customer service,” says Sean Gordon, CEO of Intelliverse. “This rating is a reflection of how seriously we value our customers and our on-going commitment to service, reliability and trust."
BBB review ratings are awarded based on the following grading elements: complaint history, type of business, time in business, background information, honoring commitments to the BBB, licensing or governmental actions, and advertising issues. BBB assigns ratings from A to F with pluses and minuses. A+ is the highest rating and F is the lowest. A company must be in business for eight years to be eligible for the “A+” rating. For more information on the grading system see the BBB website (www.bbb.org).
Intelliverse is a global cloud communications company specializing in solutions that help businesses and customers connect. With solutions that address all areas of business communications, including social media, inside sales, lead generation / appointment setting, conferencing, and contact center solutions, Intelliverse has been delivering reliable, scalable and flexible services for close to three decades. By constantly exploring innovative technologies, Intelliverse continues to stay relevant and focused on its customers. For more information, visit http://intelliverse.com.